01Custom scope
A prioritized, bounded opportunity
Workflow audit
Map the current operating path, source information, owners, exceptions, and decisions that must stay human before selecting a technical approach.
Custom agentic software services
Turn one recurring workflow into a controlled system.
Dreki audits, designs, deploys, and improves bounded agents for service-business response, intake, scheduling preparation, and coordination.
Delivery disciplineAudit → Design → Deploy → Optimize
Source truth, human gates, and exceptions defined before responsibility expands.
Service paths
Resolve the right uncertainty first.
Not every workflow is ready for a build. Dreki can begin by mapping the process, implementing an approved agent job, or maintaining a deployed responsibility.
02Custom scope
A system with accountable authority
Custom agent development
Design and implement a narrow agent job around approved inputs, visible outputs, explicit stop conditions, and a controlled handoff.
03Custom scope
A maintained operating responsibility
Managed agent operations
Review exceptions, adjust approved instructions, and improve the operating workflow as source material, policies, and team responsibilities change.
Delivery process
A deliberate path from friction to responsibility.
Each stage has an exit condition. Dreki does not widen an agent’s role simply because a prototype can produce an answer.
- 01
Audit
Map the workflow, the friction, and the decisions that must stay human.
- 02
Design
Define the agent's job, trusted sources, boundaries, and escalation path.
- 03
Deploy
Introduce the system through visible checkpoints and controlled responsibility.
- 04
Optimize
Review the work, improve the instructions, and adapt as operations change.
Operating controls
The implementation includes the boundary.
Useful agentic software needs more than a model and a prompt. The scope must define where information comes from, which actions are permitted, and who handles exceptions.
Trusted inputs
- Approved policies, service details, and operating records
- Clear ownership of source updates
- No invented facts when context is missing
Human authority
- Named approval and escalation points
- Consequential decisions remain with qualified people
- Exceptions are made visible, not silently resolved
Narrow permissions
- Only the systems and actions required for the job
- Data retention and review defined before deployment
- Operating changes follow an approved release path
Launch agent patterns
Start from a concrete job shape.
The featured agents provide concrete operating patterns. The final system is still scoped around the client’s workflow, data, systems, and authority.
Customer Response Agent
Organize incoming questions, prepare policy-aligned replies, and put exceptions in front of the right person.
Inspect the agentIntake and Scheduling Agent
Gather the right request details, prepare a scheduling handoff, and escalate edge cases before a commitment is made.
Inspect the agentWorkflow Coordination Agent
Keep recurring handoffs, status checks, and missing dependencies visible while people retain control of priorities and decisions.
Inspect the agentA scoped first step
Scope the operating responsibility, not a generic feature list.
Bring one recurring workflow and the people who own its exceptions. If the work is a fit, Dreki will prepare a scoped estimate after the strategy call.
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